What to Know During the Transition
First and foremost, we’d like to welcome you to the American Platinum family! We’re excited to have you as a customer, and we want to ensure your transition from Universal Property to American Platinum goes smoothly.
Your login credentials from the Universal Property website will remain the same. Your insurance agent will remain the same. Your coverage selections will remain the same. The only thing that has changed is the company that insures you.
Universal Property and American Platinum are both subsidiaries of the parent company Universal Insurance Holdings, Inc. and the property & casualty insurance coverages offered by each are substantially similar. American Platinum has a Financial Stability Rating of “A” (Exceptional) from Demotech, Inc., a nationally-recognized rating organization and American Platinum's parent company maintains a Credit Rating of A from Egan-Jones, a National Recognized Statistical Rating Organization (NRSRO).
American Platinum also purchases sufficient catastrophe reinsurance approved by the Florida Office of Insurance Regulation (OIR) and Demotech to ensure it can withstand significant hurricane loss and honor its obligations under your insurance policy.
To accept the renewal policy from American Platinum, simply submit your payment according to the renewal premium notice you’ve been provided in the mail. If your mortgage lender is listed on your policy, they’ll be provided the renewal premium notice and will accept the new policy on your behalf.
If you do not accept the renewal policy offer, your coverage with Universal will cease on the expiration date and time listed on your current policy and you will not have coverage with Universal or American Platinum.
If you would like to discuss coverage options, changes to your policy, or have any questions about this notice and offer of renewal, please contact your insurance agent.
The American Platinum Team